Dare boldly

A blog by Louise Gallagher


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Change Management: It begins with what I don’t know

This is the view from my hotel window for the next three days.

I am awestruck.

I am in Banff for a Change Management course and, when I stop to really think about it, what better way is there to change my point of view, my ‘normal’ than to immerse myself in the beauty and awe of such a place.

Originally, when I signed up for the Prosci Change Management Program course, I wondered why on earth the organizers would hold it in such a beautiful setting if the agenda is so chocker block full there’s no time to enjoy the surroundings.

Yesterday, after I’d checked into my room at the beautiful Rimrock Hotel and sat in the comfortable leather chair in my room looking out at the view, I realized how smart the organizers are. To hold a Change Management course in a downtown business setting would not have afforded the attendees a chance to get out of our everyday worlds. And keeping ourselves in our everyday worlds would have inhibited our capacity to ‘see different’.

And that’s what change management requires. A willingness to see change through the eyes of possibility so that engagement of everyone involved becomes more dynamic, energized and creative. Because ultimately, change management isn’t about creating stellar processes to manage ‘the change’. It’s about engaging people in the change so that they buy-into the value of why change is necessary and how they can benefit from being part of making it possible.

From that point of view, change becomes less threatening, less scary. It becomes more of an exciting journey in which we all engage, together, to make change happen so that together, we can create better in the world around us.

The view outside my window

And this world definitely needs us all to be engaged in creating better.

I am in beautiful Banff for the next three days to deepen my knowledge of change management. From this beautiful setting I can see how deep transformative change is only possible when I expand my limited thinking to become more inclusive of a broader point of view. A POV that isn’t just about what I see as possible, but what we all see as possible when we let go of holding onto ‘the way things are’ and dive into what is possible when we allow change to transform our lives for the better of all.

And the only way to let that happen, is to stop holding onto what I think I know, and dive into all I don’t know about change management. For me right now, that begins with breathing into the beauty of my surroundings and giving gratitude for the organizers for having the wisdom to hold this course in such a beautiful, awe-inspiring setting.